Straight answers

A clean, fast, mobile-friendly website, built for you and then looked after for a flat monthly fee. Every plan includes hosting, https, backups, your .com.au domain registered in your name, a "Book now" button linking to your booking system, a contact form to your inbox, and a set number of small changes each month. See pricing for what each plan adds.

$79, $129 or $189 a month, with no setup fee. We're not registered for GST, so there's no GST on top: the price you see is what you pay. You'll get an emailed receipt every month. If we register for GST later, we'll give you at least 30 days' notice.

There's a 3-month minimum to start (it covers building your site), then it's month to month. To cancel, email us with 30 days' notice. No exit fee.

Your domain is registered in your business's name from day one, and your words, photos and logo are always yours. If you leave, we send you a copy of your website files (HTML, CSS and images) and help move your domain, free.

About 10 business days after we receive your questionnaire answers and photos. You'll see a private preview first, and nothing goes live until you approve it in writing.

About 15 minutes for our questionnaire (services, hours, fees, address, booking link, a few lines about you and your team) and some photos. Phone photos are fine, and real photos beat stock photos. Send your logo if you have one.

Not at all. We keep your existing domain and point it at the new site, reuse anything useful from your old site, and switch over cleanly. If your current site works well for you, we'll tell you honestly that you may not need us.

Email [email protected] with what you'd like changed: hours, a new team bio, a photo, updated fees. Plans include 1, 3 or 6 small changes a month (about 15 minutes each), done within 3 business days (Essentials), 2 (Business) or the next business day (Business Plus). We'll confirm when it's live. Bigger jobs are quoted by email first, as a flat price.

An example:

On purpose: every price, change and approval stays in writing, you can reply between jobs instead of playing phone tag, and it keeps our costs (and your price) down. We reply within one business day, Mon–Fri.

It's unlikely. Your site is a simple "static" site on a large global hosting network, with no database or plugins to break. If you notice a problem, email [email protected] with URGENT in the subject and we'll treat it as a priority. No-one can honestly promise 100% uptime, but we'll keep you updated by email.

Your domain is in your name, so you never lose your web address. Your site is a set of files any web developer can host in minutes, and we keep a written handover note for every client. If we ever stop trading, we'll give at least 30 days' notice and send you your files and handover note.

Nobody can honestly guarantee rankings, and we don't sell SEO campaigns. We build your site so Google can read it properly (fast, mobile-friendly, clear titles, your suburb and services) and link it to your Google Business Profile. Where you appear also depends on reviews, distance and competition.

On Business, we draft short, polite replies to up to 5 new reviews a month and email them to you to post. Business Plus includes Google & AI visibility, where we post them for you after you approve them. Replies stay general and privacy-safe, and never share a customer's personal details. We can't remove reviews, and we won't write fake ones.

An optional extra: $79/month on Essentials, $85/month on Business, included in Business Plus. We reply to your Google reviews, keep your Google profile up to date, and check every month whether Google and AI assistants mention you, with a one-page report. We reply to each new Google review, up to 20 a month ($2 per extra approved reply), and keep your Google Business Profile up to date: hours, public holiday hours, services, booking link, attributes, up to 4 photos a month and one Google post a month. Every reply, change, post and photo is emailed to you first and goes up only after you approve it. You add us as a Manager on your Google Business Profile, so you stay the owner and can remove us at any time. On Business it replaces the 5 included drafts and quarterly check-ups, so you don't pay twice. No minimum term, 30 days' notice. AI answers change from day to day; each report is a snapshot of the questions we ran, not a ranking or guarantee. We don't scan the dark web, monitor Facebook/Instagram, or take sites down for you. More about Google & AI visibility.

An optional extra: $19/month on Essentials, $22/month on Business, included in Business Plus. Every month we look for fake websites, lookalike web addresses and listings using your name. We help you check your SMS sender name, and give you ready-to-send Scamwatch and ASIC report templates. AI answers change from day to day; each report is a snapshot of the questions we ran, not a ranking or guarantee. We don't scan the dark web, monitor Facebook/Instagram, or take sites down for you. More about Scam watch.

Yes. New pages within your plan's page limit are free, even after launch. Beyond that, up to 2 extra pages per site, an extra page is $149 one-off: a short email brief, a draft link within 5 business days, 2 rounds of changes and a check of the wording against your industry's advertising rules. It goes live after your written OK. It's then hosted with the rest of your site at no extra monthly cost, and it's included in your files if you leave. Details.

We check wording against the advertising rules for your industry before anything goes live, keep claims plain and factual, and you approve all wording in writing. If your industry restricts testimonials or claims about results, we leave them off your site. Our checks help, but we're not lawyers, and you remain responsible for your advertising.

Facebook is worth keeping, but plenty of people don't use it, you don't control the page, and it isn't what shows up when someone Googles your business. DIY builders work if you have time to build and maintain them. With us, the build, hosting, updates and fixes are included, there's an ABN and written terms, and your domain stays in your name either way.

Through Stripe, by card or Australian bank direct debit (BECS). We never see or store your card details. If you're not happy with the design before launch, tell us and we'll refund your first payment in full. After launch, months already started aren't refunded, but you can cancel after the minimum term with 30 days' notice. Your rights under the Australian Consumer Law always apply.

Every site uses https and has no login page or plugins to attack. Contact forms send enquiries to your email and aren't meant for health or other sensitive details (we add a note saying so). We don't sell or share your data. We ask for "manager"-style access where needed, never your passwords. See our privacy policy.

Yes, for example with Google Workspace or Zoho Mail. You pay the provider directly so the accounts are always yours. Business includes setup instructions; Business Plus includes setup done for you.

Yes. Streetfront is a Melbourne sole trader business, ABN 71 463 939 713. You can check our ABN on the government's ABN Lookup. Our terms are in writing before you pay anything.

Independent local businesses across Australia: tradies, accountants, cleaners, health businesses and other local service businesses. The same plans suit all of them. Because everything happens by email, location doesn't matter.